Policy
WHAT TO EXPECT
Clear, simple policies so your appointment goes smoothly from start to finish.
Cancellation & Rescheduling
We ask for at least 24 hours notice for cancellations or reschedules. Same-day cancellations may be subject to a fee. If you need to move your appointment, just call or text us at (941) 500-4467 and we'll find the next available slot.
Arrival Window
We schedule appointments with a 30-minute arrival window. Traffic and prior jobs can shift timing slightly — we'll text you if we're running early or late. Please make sure the vehicle is accessible during the booked window.
Weather Policy
Florida weather can turn fast. If heavy rain or lightning is expected during your appointment, we'll reach out to reschedule at no charge. Light overcast or intermittent drizzle usually doesn't stop us — we'll confirm the morning of if conditions look iffy.
Vehicle Access & Preparation
Please remove personal belongings and valuables from the vehicle before we arrive. We need access to the interior, trunk, and all doors. The vehicle should be parked in a safe, legal spot with enough space to open all doors. You do not need to be present while we work.
Condition & Pricing Adjustments
Our package prices assume a vehicle in typical, well-maintained condition. When a vehicle needs noticeably more time, product, or specialized attention — for example heavy pet hair, sand or mud buildup, strong odors, spills, or heavy interior debris — a small price adjustment may be needed so the service level actually matches what the vehicle requires. Your technician will inspect the vehicle on arrival, point out anything that falls outside the standard scope, and confirm the revised price with you before any work begins. You're always free to decline or pick a different package — there are no surprise charges after the fact.
Payment
Payment is due at the time of service unless otherwise arranged. We accept cash, Venmo, and all major credit cards. For commercial fleets or recurring clients, we can set up invoicing on request.
Service Area & Travel
We are based in North Port, FL and cover Bradenton to Punta Gorda. Appointments inside this range are priced as listed. If you're outside our standard area, a travel fee may apply based on distance — we'll quote it upfront before you book.