Privacy Policy

Last updated: June 14, 2026

OVERVIEW

Formula Detailing ("we", "us", "our") operates formuladetailingfl.com and provides mobile auto detailing services in Southwest Florida. This Privacy Policy explains what information we collect when you contact us or book a service, how we use it, and the choices you have.

INFORMATION WE COLLECT

When you submit a booking request or contact form, we collect:

  • Your name
  • Phone number
  • Email address
  • Service address
  • Vehicle information and any notes you provide
  • Requested appointment date, time, and service

HOW WE USE YOUR INFORMATION

We use the information you provide to:

  • Schedule, confirm, and service your appointment
  • Contact you about your appointment via phone or email
  • Send appointment SMS reminders and follow-ups only if you separately opt in
  • Respond to your questions and provide quotes
  • Keep records of services performed

SMS / TEXT MESSAGING

SMS messaging is optional. You only agree to receive SMS messages from Formula Detailing when you separately check the optional SMS consent box or otherwise expressly ask us to text you. Consent to SMS is not required to book, purchase, or receive detailing services.

If you opt in, messages may include appointment confirmations, reminders, scheduling changes, arrival updates, and follow-ups. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at (941) 500-4467 or formuladetailingfl@gmail.com.

We do not share, sell, or rent mobile phone numbers or SMS opt-in data to any third party for marketing purposes. Phone numbers collected for SMS are used only to communicate with you about your service.

HOW WE SHARE INFORMATION

We do not sell your personal information. We share information only with service providers who help us operate the business, such as our SMS provider (Twilio) for sending appointment messages, our email provider for transactional emails, and our hosting and database providers. These providers may only use your information to perform services for us.

We may disclose information if required by law, subpoena, or to protect our rights or the safety of others.

DATA RETENTION

We retain booking and customer records for as long as necessary to provide our services and for legitimate business and legal recordkeeping purposes. You may request deletion of your information by contacting us.

YOUR CHOICES

You may request access to, correction of, or deletion of your personal information at any time by emailing formuladetailingfl@gmail.com or calling (941) 500-4467. To stop receiving SMS, reply STOP to any message from us.

CHILDREN

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

CONTACT US

Questions about this Privacy Policy? Contact Formula Detailing at formuladetailingfl@gmail.com or (941) 500-4467. Based in North Port, FL.